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831.588.5933

henhousecookieco@gmail.com


Licensed Cottage Food Operator - County of Santa Cruz, CA 

© 2019 by Hen House Cookie Co

custom  orders

Current Availability as of 10/1/19

I'm currently closed to all new custom orders through the end of 2019.

 

Now booking through the end of March 2020. 

  • ​Minimum custom order is 2 dozen

  • Cookie orders start at $42/dozen. Every custom order is individually priced based on complexity of design. I am ALWAYS willing to make recommendations to keep you within budget, so please contact me for a custom order quote.

  • 2 dozen orders include 3-4 designs/colors; 3-5 dozen orders include 4-6 designs/colors and so on. 

  • I am not able to offer characters or licensed images due to copyright laws. I am happy to come up with a complimentary cookie design to match any party theme.

  • Each order is made in a kitchen that processes foods with eggs, all types of nuts, dairy, shellfish, sesame and wheat products. If you have any questions about a particular ingredient please contact me.

  • I am not able to offer gluten-free or vegan cookies.

  • For protection in transit all cookies come wrapped in clear plastic bags. 

  • I am unable to ship cookies. Local pick-up only.

  • At any given time I am booked out 1-3 months. Do not wait to contact me. I just need the approximate number of cookies you’ll need, party theme and a date. Orders can be adjusted up to two weeks prior to pick-up.

  • I require a 50% non-refundable retainer to get on my cookie calendar. Your date is not secured until your retainer invoice has been paid. Invoices not paid within 24 hours will be cancelled without notice and the date will be opened up for other orders.

  • Full payment is due two weeks prior to pick-up date or your cookies will not be baked.

  • Cancellations made at least two weeks prior to your pick-up date will forfeit your retainer.

  • I do not accept cancellations, returns or exchanges once final payment has been made.

  • I cannot be held responsible for broken or damaged cookies once they leave my possession.

Once you have read the above terms please click the Contact link above to send me an order request. 


Thank you, I look forward to working with you!